FAQ

Purchasing Photos

Where possible (depending on venue Wi-fi, 4g hotspot speed, hotel wifi etc) we will upload to our galleries during the show, otherwise it will be when we get home. For large events, if they are still not online by the night of the competition, please check back in the morning. We want to get them online just as quick as you want to see them!

We offer our digital files in 2 different ways; Instant Downloads and Edited/Emailed Digital. Low and Medium resolution digital files are available to download immediately after successful payment – on same page, no need to wait for an email. Here you can then download the images to your device or computer. High Resolution Digital Files are edited then emailed manually – PLEASE allow 24 hours for these and consider that there may be delays over weekends, busy periods or public holidays. Also, please do check your Junk/Spam emails prior to contacting us as they often end up in there!
To view previous orders, go to the My Account tab, where you can access previous orders and download images again if needed.

Yes! All of the products we offer are on a sliding scale. So put simply, the more you purchase (same size/resolution), the cheaper each one becomes. Discounts are applied automatically as you add the images to your shopping basket.

The only reason this may not apply is if purchasing images from different events, as some are on different price lists.

Low resolution are 1024px along the long side (usually 300-500KB in size) and are perfect for social media personal use. They are not suitable for printing. They are not watermarked.

Medium resolution are 2048 pixels along the long side (usually 1MB in size – depending on photo) and are perfect for social media use for a better looking quality image, personal websites, printing at 9×6, advertising horses.

High resolution are usually over 4000 pixels along the long side (not compressed at all and usually between 3 and 10MB in size, depending on the photo). These are perfect for having printed onto canvas, enlargements, plus all of the above.

All of the purchasing options available through the website are for personal use only. If purchasing for commercial use, please contact me.